December 3, 2016

How to download and install Root certificate on Server or Computer?


How to download and install Root certificate on Server or Computer?
 

Sometime you see certificate error on your Skype for Business client when you sign-in, this error is because you are on intranet and computer doesn’t have root certificate install to authenticate. Below are simple steps to download and installed certificate.

You can follow below steps:

1.    You must download certificate first before install.

a.     On any server or computer running Windows on intranet, click Start, click Run, type http:///certsrv, and then click OK.

You may ask CA server name to your Admin if you don’t know. 

b.    Under Select a task, click Download a CA certificate, certificate chain, or CRL.



c.     Under Download a CA Certificate, Certificate Chain, or CRL, select Encoding Method to Base 64, and then click Download CA certificate. 

How to install Root Certificate?

Assuming that you have CA root certificate downloaded. If not then follow the above steps.

1.    On the server or computer where you want to install root certificate, Open Microsoft Management Console (MMC) by clicking Start, clicking Run, typing mmc in the Open box, and then clicking OK.

2.    On the File menu, click Add/Remove Snap-in, and then click Add.

3.    In the Add Standalone Snap-ins box, click Certificates, and then click Add.



4.    In the Certificate snap-in dialog box, click Computer account, and then click Next.

5.    In the Select Computer dialog box, verify that the Local computer: (the computer this console is running on) check box is selected, and then click Finish.

6.    Click Close, and then click OK.

7.    In the console tree, expand Certificates (Local Computer), expand Trusted Root Certification Authorities, and then click Certificates.

8.    Right-click Certificates, click All Tasks, and click Import.

9.    Click Next.
 


10. Click Browse to locate the file, and then click Next. (The file will have either a .cer or a .p7b file extension, depending on the encoding that you selected in step 3 of To download the CA certificate.

11. Click Place All Certificates in the following store.

12.Click Browse, and then select Trusted Root Certification Authorities.



13. Click Next to verify the settings, and then click Finish.

Now you have root certificate installed on your Server or computer.

 

Thank you.

November 16, 2016

Outlook does not show my Skype for Business Presence Status.


Outlook does not show my Skype for Business Presence Status.

Sometime you see Outlook doesn’t show your Skype for Business / Lync presence status, it will show only Offline even though your status is Available, Busy etc.
 
You can simply follow below steps to fix this:

1.    Simply close your Outlook and re-open to see Skype for Business Presence status.

Presence issue occurs when you close Outlook / Skype for Business but not both and reopens it.

Easy fix is restart your Outlook. In case issue persist then check below option.

2.    Open Outlook> File > Options > People

Under ‘Online status and photographs’ check mark below options

a.     Display online status next to name

b.    Show user photographs when available (requires restarting Outlook). Refer below screenshot.
 

Applicable to:

·       Outlook 2013/2016

·       Skype for Business 2015/2016

Thank you.

November 13, 2016

Skype for Business for Mac feature details


Skype for Business for Mac feature details.

If you want to install Skype for Business Mac client then refer below article:


Below are the Skype for Business for Mac client features and their backend Server dependencies:

Skype for Business Mac client Features
Lync Server 2013
Skype for Business Server 2015 /Skype for Business Online
Contact List Management
No
Yes
Group Management
No
Yes
Conversation History
No
Yes
Server Side Conversation History
No
Yes
Auto Accept of IM Messages
No
Yes
Delegate Management
No
Yes
Support for Desktop Application type (Mobility Policy not required)
Yes
Yes**
Boss-Admin Experience
No
Yes*
E911
Yes*
Yes**
Location Based Routing
No
Yes*

*Requires a future Lync server 2013 Cumulative updates.
**Requires a future Skype for Business 2015 Cumulative updates 4 which is targeted for October 2016 release.

Features are not working and will be available soon:
1.    QoS packet marking
2.    Video-based screen sharing (VBSS)
3.    Group Management
4.    Application Sharing
5.    File attachment in 1:1 & conferences
6.    Delegation Admin Mode (Boss/Admin)
7.    Meeting recording
8.    1:1 Desktop Sharing

Following features will be available in 2017:
1.    People-centric conversations
2.    Search from Skype consume directory
3.    Poll, Q&A, Whiteboard tools
4.    PowerPoint upload and sharing
5.    Safe and consultative call transfer
6.    Hunt\Response Group
7.  Call Park, Set Location and Set Photo. 

Below is the Skype for Business client comparison chart.

https://technet.microsoft.com/en-us/library/dn933896.aspx

Thank you

How to enable offline Instant Messaging in Skype for Business?


How to enable offline Instant Messaging in Skype for Business?

Offline Instant Messaging is very useful option which allow users to send offline messages to Skype for Business client. This is a client side feature built into Skype for Business client (2016 C2R build 16.0.6701.1000 or higher) that leverages Exchange Web Services (EWS) to send messages from the Skype for Business client to a user’s Exchange mailbox. Offline IM uses Exchange Web Services (EWS) to send Offline messages from the Skype for Business client to the mailbox of recipient. EWS must be available to the Skype for Business client for Offline messages to be sent.
Follow below steps to enable offline IM in Skype for Business Server 2015 with CU3:
1. Open Skype for Business Server Management Shell >
Set-CsImConfiguration -EnableOfflineIM $True
Note: In Skype for Business Server 2015 CU3, the EnableOfflineIM option is set to $True by default. To disable, set this value to $False.
2. Run command Get-CsImConfiguration to see confirm the ability to store Offline IM’s is set.
How Offline IM integrate with Exchange server?
Offline Instant Messaging will not be available to senders if they have a client policy that disables automatic saving of Offline messages to the conversation history folder.
Like, EnableIMAutoArchiving = $false. There is no mechanism to check if the recipient is able to receive Offline messages.
For Offline messages sent within the same organization they will be received as an email message with message class of "IM.Note.MissedConversation" and will be included in Outlook Missed Conversation folder, as well as conversation history which will be picked up in recent list/conversation history tab in Skype for Business clients.
For Offline messages sent from federated organization they will be received as an email message without IM.Note.MisssedConversation and will not be picked up in the missed conversation or conversation history folders.
When Instant message sent to conversation history?
There is a two minute timer from when an offline message is sent to when it’s picked up and processed. If offline messages can’t be processed they will appear in the following directory:
%localappdata%\microsoft\office\16.0\lync\SipUserAddress\History Spooler

The primary Skype for Business ETL log will contain information about Offline message processing and is your best source for investigation/troubleshooting.
Note: An issue has been reported where Offline messages failed to send and the 'Drafts' folder was getting filled with messages. This occurred with Exchange On-Premises mailboxes. The issue has been fixed in all C2R channels as of 6/14/2016.

Thank you.

November 6, 2016

Skype for Business client for Mac Book


Skype for Business client for Mac Book
Microsoft has recently released first ever Skype for Business Mac client with multiple features. This client look and feel completely different than existing Lync Mac 2011 client. This client is newly build client for Mac OS X..

How to install Skype for Business Mac?
Side-by-side installation of Skype for Business and Lync 2011 is not supported on Mac. Microsoft recommend that you perform a clean uninstall of Lync for Mac 2011 prior to installing Skype for Business for Mac.
Follow below steps:
1.    First uninstall Lync 2011 client from your Mac Book. (Drag to the Trash).

2.    Download Skype for Business for Mac: https://www.microsoft.com/en-us/download/details.aspx?id=54108

3.    Double click on download “SkypeForBusinessInstaller-16.0.0.3638.pkg” to install Skype for Business for Mac.
 

4.    Open Skype for Business for Mac and sign-in on it.
 

Note: Please upgrade to Mac OS X 10.11 or above to use this version of Skype for Business.

What features are working?
There is feature dependencies from backend server i.e. Skype for Business Server 2015 or Lync Server 2013.
·       P2P IM / P2P calling
·       Joining conferences from SfB Mac
·       Joining meetings from Outlook
·       Escalate IM to a conferences
·       Adding contacts / contact search
·       Conference A/V
·       Desktop sharing via RDP
·       In-meeting Chat
·       Outlook Integration, (for Conversation history in outlook, this will work only when you have Mac Outlook version 15.28 or later).

Mac OS X Supportability:
·       OS X 10.11 (El Capitan) or OSX 10.12 (Sierra) [You cannot install Skype for Business for Mac older OS X 10.11].

Backend Server Version:
·       Skype for Business Server 2015. [Recommended]
·       Lync Server 2013 (version 8308.965 / with latest CU for Lync Server 2013) supported.

Office / Outlook:
·       Outlook Mac build 15.27 (161010) required for Outlook integration

Note: Lync Server 2010 is not supported – instead we recommend customers continue to use the Lync for Mac 2011 client. 

Skype for Business for Mac Known issues and troubleshooting:
1.    Unable to install Skype for Business Mac client on Mac Book.
Your Mac OS X must be on 10.11 or above to install Skype for Business Mac client.  Refer below screenshot. 


2.    E911 support:  The minimum server version is Skype for Business Server 2015 CU4 (coming soon) or Lync Server 2013 CU8 HF1 (coming soon).

3.    Accepting incoming call: The call button to accept incoming calls is working for the following devices using Lync for Mac while it doesn’t work on Skype for Skype for Business on Mac.
·       Polycom CX300 Desk phone
·       Jabra Bis 2400 II CC, headphone
·       Jabra Speaker 510 USB speaker
·       Jabra Evolve 65 (Bluetooth dongle)
·       Jabra Evolve 65 (USB cable)

4.    Hold or resume the current call:  The hardware hold button works for the following devices for Lync for Mac while it doesn’t work on Skype for Business on Mac.
·       Polycom CX300 Desk phone
·       Jabra Bis 2400 II CC, headphone
·       Jabra Evolve 65 (Bluetooth dongle)
·       Jabra Evolve 65 (USB cable)

5.    Can’t see users’ Skype for Business Presence in Outlook 2016 for Mac?

If you have Lync for Mac 2011 installed on the same Mac device, Lync for Mac might have changed the configuration. Recommend that you reinstall Skype for Business on Mac. 

6.    Received “We couldn’t send this message” error even when the messages are received by others.

If you are using Skype for Business Server 2015 or Lync Server 2013, check if the following configurations are enabled:

a.     For Skype for Business Server 2015, enable Server Side Conversation History. Set the value for EnableIMAutoArchiving to True or False on Client Policy.

b.    For Lync Server 2013, set the value for EnableIMAutoArchiving to False on Client Policy.

Our teams are working to address these issues in the next cumulative update of Skype for Business on Mac. 

7.    When opening the calendar tab in Skype for Business, an Exchange credential dialog box appeared.

You might see this error if your UPN and SIP addresses do not match, and if AllowSaveCredentials is set to False on Mobility Policy.

Workaround: Set AllowSaveCredentials to True on Mobility Policy. 

8.    Skype for Business hangs after clicking on a meeting in the calendar
If the meeting invitation contains a specific text pattern like >, it might cause Skype for Business on Mac to hang. This is a known issue which will be fixed in the next update.

Workaround: In Outlook, open the meeting invitation, delete the specific text that has the pattern above and save it.

9.    Features not available in this release:

See the Skype for Business on Mac column in Client comparison tables for Skype for Business Server 2015.
 

Thank you.

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